See What Our Satisfied Customers Have To Say About Us:
"My wife and I have bought from Rymes for years. We have always enjoyed the great service we receive, both on the phone and from their drivers and technicians. We are on automatic delivery for both our home and our second home, and they give us a discount for paying within 10 days. We took advantage of their summer cleaning special this year, and the serviceman was skilled and professional, and even wore little booties on his feet to keep our home and basement clean while he worked. Rymes has always come through for us, and we cannot recommend them highly enough."
"I’ve been a Rymes customer for about two years and they are the best propane company I’ve ever used by far. They always refill us with plenty of time to spare without me calling. Knowing my tank was more than half full, I called once before big storm because we have a generator that shares a fuel tank with our heating system, and I wanted to make sure we had plenty of fuel. Rymes had come that morning to top us off without me calling or noticing. The drivers are also always professional and courteous. I highly recommend this company."
"Having been a Rymes customer for a couple of years now, I can attest to the fact that Rymes offers top notch customer service from those who answer the phones to those who make the deliveries. I must say that this company is one of the friendliest I've ever dealt with and everyone (even those in charge) is accessible to talk to, unlike other companies where one has to make a big fuss, it seems, before someone higher up will acknowledge them and address whatever concern one might have. They are consistently dependable, punctual, accessible and competitively priced for oil and propane. I would highly recommend using Rymes for these reasons."
"HAPPY HOLIDAY STORY: My father is a RYMES customer. We woke up Thanksgiving AM at his house, and his furnace was not working, and it was cold! My hubby and I were visiting for the holiday and we have twin 10-month-old boys, so while we might have tried to tough out the cold, we needed heat immediately for the babies. It was Thanksgiving, and we wondered if we would get service, and how long we would wait…. I was so impressed and so pleased that we got an immediate return call from Mike @ Rymes and he was at my father’s house within the hour. We had heat back quickly! It was like it didn’t happen! Thank you RYMES for taking good care of my family."
"Super friendly professional staff is always quick to resolve any issues I have. Great pricing when comparing in the area. Love the pink trucks too. Keep it up Rymes!!!"
"We have been doing business with Rymes for 10 plus years. During that time each one our experiences have been met with a professional highly skilled staff member. Their attitude towards the customer is to educate and to save costs where available. Their response time is always exceptional. We at Rochester Truck recommend them highly."